Legal

Privacy Policy

Last updated: June 4, 2026

At Jelli, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Jelli mobile application and website. By using Jelli, you agree to the practices described in this policy.

Information We Collect

We collect the following types of information to provide and improve our services:

  • Account Information: When you create a Jelli account, we collect your email address, name, and any profile information you choose to provide.
  • Saved Content: The links, videos, and other content you choose to save through the Jelli app, including metadata extracted by our AI (transcriptions, captions, locations, products, recipes, etc.).
  • Usage Data: Information about how you interact with the app, including feature usage, search queries, and chat interactions with Jelli's AI.
  • Device Information: Device type, operating system version, unique device identifiers, and mobile network information.
  • Third-Party Content: When you save content from TikTok, Instagram, YouTube, X, or other platforms, we may process the publicly available data from those links to extract and organize information for you.

How We Use Your Information

We use your information for the following purposes:

  • To provide, maintain, and improve the Jelli service and AI features.
  • To process, transcribe, and organize your saved content so you can search and interact with it.
  • To send you app updates, security alerts, and support messages.
  • To analyze usage patterns and improve our AI models (using aggregated, anonymized data only).
  • To comply with legal obligations and protect our rights.

Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL) and at rest, secure cloud infrastructure, and regular security audits. Access to your data is restricted to authorized personnel only. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

AI and Your Data

Jelli uses AI to process your saved content (transcribing videos, extracting captions, identifying places and products). Your individual saved content and chat conversations are not used to train third-party AI models. Any AI improvements we make use only aggregated, anonymized data. We do not sell your data to AI companies or advertisers.

Data Retention and Deletion

We retain your data for as long as your account is active or as needed to provide you the service. You can delete individual saved items at any time. If you delete your account, we will permanently remove your personal information and saved content from our systems within 30 days, except where retention is required by law.

Third-Party Services

Jelli allows you to save content from third-party platforms (TikTok, Instagram, YouTube, X, Safari, etc.). When you save content, you are also subject to those platforms' respective privacy policies and terms. Jelli does not control how those platforms handle your data.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

hello@jelliai.com

This Privacy Policy may be updated from time to time. We will notify you of any material changes through the app or via email.